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Barrelle Roofing FAQ’s

FAQ Section

1. Do I need a contract?

Yes.  A signed contract is very important to ensure the protection of the customer as well as the contractor.  It should list details such as material choices, scope of work, chosen colors, warranty etc.

2. What is the plan if it starts raining while my roof is being replaced?

We try to plan according to the weather.  However, if the weather pattern changes and we encounter rain while the roof is in the process of being replaced, our crews will stop production and place a tarp on the roof for protection until the rain has moved on.

3. How long will it take to replace the roof?

It typically takes 1-2 days to do a full roof replacement on a residential home, depending on the size of the roof.   

4. What happens if you uncover damage that wasn’t visible before?

We anticipate some hidden damage such as rotten decking under your existing roof, therefore we do include an allowance for that. If there is damage that requires more than the allowance you should anticipate an additional cost which is listed on your contract and you will be notified immediately of those costs.  Ask your representative for additional information regarding this.

5. When is payment due?

We expect payment in full on the day of completion.  

For insurance claims, the insurance provides a schedule of payment that varies with each company. Ask your representative for additional information regarding this.

6. Do I have to pay my Insurance Deductible?

Yes.

GA House Bill 423 states that it is unlawful to:

(4) Advertise or promise to pay or rebate all or any portion of any insurance deductible

as an inducement to the sale of goods or services. As used in this subsection, the term

promise to pay or rebate’ includes (A) granting any allowance or offering any discount

against the fees to be charged, including, but not limited to, an allowance or discount in

return for displaying a sign or other advertisement at the insured’s premises, or (B) paying

the insured or any person directly or indirectly associated with the property any form of

compensation, gift, prize, bonus, coupon, credit, referral fee, or other item of monetary

value for any reason.

7. What is the difference between a 3 TAB shingle and an Architectural Shingle?

There are three main differences:

Manufacturer Warranty

Aesthetics- Architectural have the “3D” or layered look and 3 tabs are flat.

Durability/Performance-Architectural can withstand higher wind speed(80-120mph)

3 tab (60mph)  

Ask your representative for additional information regarding this.

8. What kind of warranty will I receive with my new roof?

We provide a standard 5 year workmanship warranty on all full roof systems.  Upgraded warranties are available. .  Ask your representative for additional information regarding this.

9. What is a Public Adjuster (PA)?

A public adjuster** (PA) is a licensed professional who handles claims and represents the policyholder,
PA’s try to resolve and negotiate with the insurance company on the insured person’s behalf.  Therefore, the insured can go on with their life without the stress and headache of the details that come along with filing a claim with the insurance company.

**Barrelle Roofing is not a Public Adjuster.

 

Contact us now for your FREE ROOF INSPECTION